Support

At Microsharp, we are committed to have zero break down of software with our users. With multiple supports available directly from Microsharp and our principal companies, we ensure that our users don’t have to sit idle because of software. The highly experienced and trained support executives establish contact with our users and help in sustaining productivity of users’ software, people and hence the complete delivery of the project.

With interaction with our users over several years, the support executives understand the routine problems faced by our users and they developed intelligence and are capable of resolving the issues in minimum possible time. We understand workflow of our users and provide shortcuts for resolving complex and typical issues.

We provide unique login ID & password to our users to access our Knowledge Base and many other benefits provided under support contract. The information available itself is sufficient to help users avoid trivial issues and have smooth functioning of software.